Internal and external communication in the banking sector refers to the exchange of information both within the organization and with external stakeholders. Internal communication involves the flow of messages and information among employees, departments, and branches of the bank. It ensures alignment, collaboration, and effective coordination within the organization. External communication focuses on interactions with clients, regulators, shareholders, and other external parties. It encompasses providing updates, addressing inquiries, and maintaining transparent and effective communication channels with external stakeholders to foster trust and enhance relationships in the banking sector.